Terms & Conditions

1. Platform Usage

Puri Furniture operates as a furniture retail and delivery platform. We aim to provide accurate product information, pricing, and availability. However, minor variations in color, finish, or design may occur due to lighting, screen resolution, or manufacturing processes.

2. Orders & Payments

• All orders are subject to confirmation and availability.
• Prices shown are inclusive of applicable taxes unless stated otherwise.
• Once an order is placed and confirmed, it cannot be modified.

3. Delivery

Delivery timelines (such as 30–90 minutes) are indicative and may vary due to location, traffic, weather, or operational constraints. While we strive to meet promised timelines, delays may occur in rare cases.

4. Warranty (Important)

All furniture products sold on Puri Furniture are covered under the manufacturer’s warranty, where applicable.

• Warranty coverage, duration, and terms vary by product.
• Warranty applies only to manufacturing defects.
• Normal wear and tear, misuse, or accidental damage are not covered.
• Warranty claims must be raised with valid proof of purchase.

5. Limitation of Responsibility

Puri Furniture shall not be held responsible for:

• Damage caused due to improper use, handling, or installation by the customer.
• Indirect, incidental, or consequential damages arising from product usage.
• Issues arising after delivery that fall outside the scope of manufacturer warranty.

6. Returns & Cancellations

Returns or cancellations are subject to our return policy, which may vary by product category. Certain furniture items may not be eligible for return once delivered.

7. Intellectual Property

All content including logos, images, text, and design elements are the property of Puri Furniture and may not be reused without prior written consent.

8. Changes to Terms

Puri Furniture reserves the right to update or modify these Terms & Conditions at any time. Continued use of the platform constitutes acceptance of revised terms.

9. Contact

For any questions related to these Terms & Conditions, please contact our Customer Support during working hours.